Insurance Policy:
At Worldwide Dive and Sail we believe that your safety and holiday enjoyment
are very important. Therefore comprehensive travel insurance is advised whenever
you travel abroad.
It is a condition of Worldwide Dive and Sail that you must have and be able
to produce adequate insurance covering all diving activities. If you are unable
to produce evidence of your insurance policy with dive cover or if you do not
have an insurance policy with dive cover, then you will be required by us to
purchase a dive insurance policy. We offer DAN Insurance and In Depth Insurance for comprehensive and competitive insurance cover
Terms and Conditions
At Worldwide Dive and Sail we commit to all the services offered in any of
our literature and promotional materials. The following terms and conditions
form the basis of a contract with our customer and Worldwide Dive and Sail.
This is the customers’ commitment to our company, and our commitment
to our customers.
Definitions:
Unless otherwise indicated, all references to: ’us’, ’we’ or ’our’ refer
to Worldwide Dive and Sail. Likewise, any references to: ’you’,
refer specifically to Worldwide Dive and Sail’s prospective and actual
clients. Clients are defined as persons who undertake to employ any of Worldwide
Dive and Sail’s services.
All references to expeditions include our dive trips, and extras including
PADI dive courses.
Payment of Balance:
To receive confirmation of your booking, the customer must pay a minimum of
30% deposit or payment in full. The remaining balance will be due no later
than 60 days before the departure date of your diving expedition. Bookings
made within 60 days of the departure date of your expedition must be paid
in full at the time of the booking. We reserve the right to consider the
contract cancelled by you if any payment is late.
Cancellations by You:
You are entitled to cancel your holiday at any point.
All cancellations are to be made in writing, and the following charge will
apply:
Any cancellation made at any time prior to departure date of expedition, the
customer will forfeit 30% of their expedition package price.
You may of course, make a claim on your insurance if your cancellation comes
within the terms of the policy. When undertaking a contract with us as a group,
the leader binds the whole group contractually. If any person cancels from
within the group and that persons place cannot be substituted for any reason,
the group will be liable for the full cancellation charges for that person
and any other costs incurred.
Changes by You:
For a booking, if change of expedition date is requested we will try to accommodate
your date change within our space availability. If we are unable to meet
your date change requirements, normal conditions apply for cancellations.
We always reserve the right to refuse any change of expedition date once
a deposit has been made by you.
Single Supplement:
The single supplement applies if single occupancy is requested. Single occupancy will be charged an additional 80% of that trip rate. Single occupancy is subject to availability.
Single guests who by default occupy a cabin to themselves and who did not request the single occupancy, will not be charged the additional single supplement rate.
Responsibility/ Supervision/ Behaviour/ Damage & Disturbance:
On group bookings, the party leader accepts full responsibility for the good
conduct of all participants during the expedition. The party leader also
accepts responsibility for ensuring that all members of his/her group carry
adequate insurance for their diving activities. We cannot be held responsible
for ensuring that their client(s) have adequate travel insurance. Furthermore,
we cannot be held responsible for costs arising due to failure of obtaining
such a policy.
If any equipment or property belonging to us or our suppliers is damaged or lost, we reserve the right to make a charge to make good the damage or loss. The members of the party will be deemed to be jointly and severable liable for any such damage and in certain cases (at our discretion) a damage deposit may be taken at the time of issue or occupation. You will be liable for any damage caused while using Worldwide Dive and Sail services.
Swimming, Snorkeling and Kayaking:
Swimming, snorkeling and kayaking can be dangerous when there are strong and
unpredictable undercurrents. We require you to inform the Divemaster or Instructor
of the expedition before engaging in any swimming, snorkeling or kayaking
activity. If you swim, snorkel or kayak against the advice made by us, we
accept no liability of you.
It is recommended that no person should swim under the influence of alcohol,
in low visibility conditions or where the conditions prove to be hazardous
or dangerous. We accept no liability of you in this situation, or any swimming,
bathing activity carried out without proper regard for safety.
Alcohol consumption:
There are times when alcohol consumption is not responsible or appropriate.
Alcohol should be avoided prior to sunbathing or swimming as it causes dehydration
and increases the chances of an incident.
The consumption of alcohol before diving with us is not permitted. If alcohol
is consumed before diving against our advice, we will have no further responsibility
of you, and at our discretion, we may repudiate our contract with you.
Non-prescription Drug Use:
Worldwide Dive and Sail holds a strict policy against drug possession and drug
use on our yachts. We remind you that drug possession and use within Thailand
is a serious offence. We reserve the right to take appropriate action against
customers using drugs aboard our yachts.
Medical Requirements:
All passengers scuba diving whilst on holiday may be required by Worldwide
Dive and Sail to complete a medical questionnaire. If we are in any way unsure
of your fitness to dive, you will be required to undergo a medical examination.
This may result in extra cost for which you will be charged locally. No refunds
will be given if you are refused medical clearance to dive. You are strongly
advised to undergo a full medical examination before booking your holiday.
For a copy of our medical questionnaire, please contact us at info@worldwidediveandsail.com.
If you currently hold a diving medical be sure you take it with you.
Pregnancy:
All females who are over 28 weeks pregnant must have a valid medical fitness
certificate prior to travel. Once 32 weeks of pregnancy has passed it is
no longer acceptable to travel by air. If you or a member of your party is
pregnant always seek doctor’s advice on whether such a service is safe.
If your GP advises against taking such a service, then we accept no liability
for you throughout the trip. This also applies to any person whose GP advices
against participating in one of our services.
Diving Participation:
We reserve the right to require you to produce evidence of appropriate insurance
as above. It is your responsibility to ensure that you are fit to dive and
may be required to fill out a questionnaire to this effect in resort. We
recommend that you undertake a diving medical on a yearly basis with a recognized
medical referee. When undertaking a diving service/holiday with Worldwide
Dive and Sail the local laws and regulations governing diving form part of
the contract and must be observed and respected e.g. maximum diving depth
limits. Scuba Diving is not recommended 24 hours prior to any flight. When
choosing a diving service from Worldwide Dive and Sail it is entirely up
to you to make sure that diving is suitable for you before your departure.
We can not issue any refunds if you decide not to participate in any diving
activities.
Qualified Divers:
If you are a qualified diver be sure to take your certification card and log
book with you. If it has been a while since your last dive a review dive
may be required by us subject to our discretion and you will be charged according
to our advertised rates.
Airport Arrival:
In light of increased airport security it has become necessary to extend pre-flight
check in times to 3 hours prior to the scheduled take-off time for your flight.
If you fail to check in on time the airline is within its rights to refuse
your travel. We cannot accept responsibility if this situation arises and
any costs or losses incurred will be your responsibility. You may of course
make a claim under the terms of your insurance policy.
Delays:
We cannot accept any liability for delays in your flight from or to your point
of origin whether the cancellation or delay is caused by adverse weather
conditions, re-scheduling by the airline, airport authority and / or action
by air traffic controllers, mechanical breakdown or industrial action. Also,
we can not be held liable for delay of departure or lost diving days due
to baggage being lost, stolen or delayed buy the airline carriers. You should
check that these eventualities are covered within your insurance policy.
Passports, Visas and Vaccinations:
Any individual entering into contract with us is entirely responsible for obtaining
a full passport (valid for at least 6 months after the return date from your
travels), visa and any vaccinations required. You must contact your GP in
good time to arrange this. We recommend that all travelers check with
the relevant embassies to ensure your entry into their country. We cannot
accept any liability or costs if you are refused entry into any of our destinations.
Diving and Weather Conditions:
Unfortunately weather patterns are hard to predict. In light of this you will
have to accept that on some occasions at the discretion of the Divemaster
or Instructor it may not be suitable or safe to conduct diving activities
at your chosen diving location. On our yachts an alternative itinerary may
be necessary if weather conditions prove too difficult for diving. We can
not be held responsible or liable for weather patterns and the resulting
loss of diving days, courses or activities. You may of course make a claim
under the terms and conditions of your insurance policy.
Liability:
We will accept full liability for acts and/or omissions of our employees be
they negligent or otherwise, in carrying out their contractual obligations.
In addition we accept responsibility should the service fall below a reasonable
standard or prove deficient, or unsafe.
We cannot be held liable for any loss of the duration of your stay and diving
days as a result of incidences beyond our reasonable control.
Disclaimer:
If there is anything on this website whether it be text, music or images, that
be there by accident that is in breach of copyright or used without permission,
please send Worldwide Dive and Sail an email and we will resolve the situation
immediately. Please contact: info@worldwidediveandsai.com
Worldwide Dive and Sail Int. Co. Ltd reserves the right to alter published rates without prior notice. National Park, Port and visa fees are subject to increase and/or be due to amendment by government policy change, and are out of the control of Worldwide Dive and Sail Int. Co Ltd.
| Proof of Dive Injury Insurance is MANDATORY for all diving passengers |
Proof of Medical Evacuation Insurance is MANDATORY for all passengers We also highly recommend travel insurance to cover unforeseen circumstances resulting in customers needing to cancel their trip as we cannot be held responsible for this. Please CONTACT US if you need any assistance or advice on insurance. |